> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nudj.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Loyalty Tiers

> VIP tier progression by points earned or amount spent, with per-tier multipliers, perks, and entry rewards

Loyalty tiers bucket members into VIP levels based on **points earned** or **amount spent** (your choice of progression metric). Each tier can boost the member's earning power and greet them with a one-time entry reward.

Configure them at **Gamify -> Loyalty Tiers**.

<Frame caption="Loyalty Tiers: progression metric, tier definitions with thresholds, multipliers, perks, and entry rewards.">
  <img src="https://mintcdn.com/nudj/3gjJsHCH5pH_dvLI/images/admin-guide/rewards/loyalty-tiers.png?fit=max&auto=format&n=3gjJsHCH5pH_dvLI&q=85&s=e70e39bb62e9c143033c72d4d4433acf" alt="Loyalty Tiers configuration page with tier definitions" width="1440" height="1200" data-path="images/admin-guide/rewards/loyalty-tiers.png" />
</Frame>

## Setting up tiers

<Steps>
  <Step title="Enable and pick a starting point" icon="toggle-on">
    Tiers start **off with no tiers defined**. Enable them and either build tiers by hand or pick one of the **presets** (Classic VIP's Bronze/Silver/Gold/Platinum, Starter Pack, Fan Tiers, Retail Rewards, and more). Up to 10 tiers.
  </Step>

  <Step title="Choose the progression metric" icon="arrow-trend-up">
    **Points Earned** or **Amount Spent**. This is what moves members up tiers.
  </Step>

  <Step title="Define each tier" icon="stairs">
    Per tier: a name and color, the **entry requirement** (the metric threshold), optional **Points Bonus** and **XP Bonus** multipliers, a list of **perks** (display copy members see), and an optional **entry reward**.
  </Step>

  <Step title="Save" icon="floppy-disk">
    Members are evaluated as they earn or spend: crossing a threshold **promotes them automatically**. There's no demotion - tiers are lifetime.
  </Step>
</Steps>

***

## What a tier actually grants

* **Points and XP multipliers** - the mechanical perk. A tier's bonus applies to everything the member earns while in it (if they also hold a temporary [boost](/admin-guide/rewards/reward-types), the highest multiplier wins).
* **A one-time entry reward** - bonus XP, points, and/or a reward delivered **once** when a member first enters the tier.
* **Perks** - free-text benefits shown to members (early access, exclusive support). Delivering on them is up to you - there's no built-in tier gating of challenges or content.

<Note>
  The widget's loyalty-tiers section has its own **Styling** tab for how tiers look to members; tier progress uses the tier metric, not XP levels (levels are a separate system configured under XP & Leveling).
</Note>

***

## Tier insights

The Loyalty Tiers page's **Insights** tab shows tier distribution across members, movement over time, revenue summary, and member engagement per tier. Community-wide loyalty stats also appear under **Report -> Analytics**.

***

## Design tips

<Tip>
  Keep it to **3-5 tiers**, and make tier 2 reachable within a couple of weeks of joining - members who feel early progress keep climbing.
</Tip>

<Tip>
  Make multipliers meaningfully different per tier (say +10% / +20% / +35%) so promotion feels like a real upgrade, and use each tier's entry reward as the celebration moment.
</Tip>

***

## Next steps

<CardGroup cols={2}>
  <Card title="Reward types" icon="layer-group" href="/admin-guide/rewards/reward-types">
    Boosts vs tier multipliers.
  </Card>

  <Card title="The Reward Store" icon="bag-shopping" href="/admin-guide/rewards/shop-integration">
    Somewhere to spend those multiplied points.
  </Card>

  <Card title="Giveaways" icon="trophy" href="/admin-guide/rewards/sweepstakes-giveaways">
    Pair tier entry rewards with prize draws.
  </Card>

  <Card title="Reward analytics" icon="chart-line" href="/admin-guide/rewards/analytics">
    Loyalty stats in Report -> Analytics.
  </Card>
</CardGroup>